Job Position: Bilingual Medical Collections
Location: Tyler, TX 75703
Pay Rate: $18.00-$20.00/hr
Shift: 1st Monday-Friday 8am-5pm
Description: Job Title - Bilingual Medical Collections
Mission:
At Core Personnel Staffing Services, it is our mission to deliver world-class service to local businesses and job seekers. We believe that connecting people to meaningful work strengthens our communities and builds better companies.
Values:
Our Values influence every relationship we build with candidates and with our clients. We are passionately committed to:
Maintaining the highest standards of integrity
Providing transparency and open communication
Delivering unsurpassed customer service
Building strong, lasting relationships with clients and candidates
Working together as a team
Job Summary:
A local home medical equipment company is hiring a Bilingual Medical Collections Specialist. The Medical Collections Specialist is responsible for managing and collecting outstanding patient and insurance balances while maintaining compliance with healthcare regulations. This role requires strong communication skills, attention to detail, and knowledge of medical billing and insurance processes.
Duties/Responsibilities:
Contact patients and insurance companies to collect outstanding balances
Review and follow up on unpaid, denied, or underpaid claims
Explain charges, payment options, and insurance benefits to patients
Negotiate payment arrangements and process payments
Ensure compliance with HIPAA, FDCPA, and company policies
Document all collection activities accurately in billing systems
Research billing discrepancies and resolve account issues
Work closely with billing, coding, and insurance departments
Meet or exceed collection performance goals
Required Experience:
Proficient in English and Spanish
High school diploma or equivalent
1+ year experience in medical billing, collections, or healthcare revenue cycle
Knowledge of insurance plans, EOBs, and medical terminology
Familiarity with Medicare, Medicaid, and commercial insurance
Strong customer service and negotiation skills
Proficient in medical billing software and MS Office
Ability to handle sensitive information professionally
$18.00-$20.00 per hour
Temp To Hire Position
e-Verify
Tyler, Tx
Apply in person or online at https://corepersonnel.zenople.com/login/CORE
***Select Tyler when applying
